Question 1

How do I book a property with Better Days?

Accepted Answer

Booking is simple! Visit our Airbnb to book through there or reach out to us directly with questions at (850) 714-3856 (call/text) or taylor@betterdayspm.info

Question 2

What is the check-in and check-out process?

Accepted Answer

Check-in is typically at 4:00 PM, and check-out is at 10:00 AM. We'll provide access codes via email 48 hours before arrival. For early check-in or late check-out, contact us in advance—availability depends on bookings.

Question 3

What amenities are included in the rentals?

Accepted Answer

All of our properties include WiFi, fully equipped kitchens, linens, towels, beach access gear, and pools or hot tubs where available. Specific amenities vary by listing—check the property description for details like BBQ grills or smart TVs.

Question 4

Are pets allowed in the properties?

Accepted Answer

Per condominium HOA rules, no pets are allowed in the properties. Unauthorized pets may result in extra cleaning charges or eviction.

Question 5

What house rules should I be aware of?

Accepted Answer

No smoking indoors, quiet hours from 10:00 PM to 8:00 AM, and respect for neighbors. Parties are prohibited, and maximum occupancy must be followed. Report any damages immediately to avoid charges.

Question 6

How do I get to local attractions on the Emerald Coast?

Accepted Answer

Our properties are near beaches, golf courses, and the best restaurants in the southeast. We provide maps and recommendations in your welcome packet. Rideshares, rentals, or public transport are easy options.

Question 7

Is there a cleaning fee, and what does it cover?

Accepted Answer

Yes, a one-time cleaning fee is added to your booking. It covers post-stay cleaning, but guests are expected to tidy up (e.g., load dishwasher, remove trash). Excessive mess may incur additional fees.

Question 8

What should I do in case of an emergency?

Accepted Answer

For immediate issues, call 911. For property-related emergencies (e.g., plumbing), contact our 24/7 support line provided in your confirmation. We have local teams for quick response.

Question 9

How do I access WiFi and other tech in the property?

Accepted Answer

WiFi credentials are in the welcome binder or emailed upon arrival. All of our condos have smart locks and streaming services—instructions are provided. If you encounter issues, our support team can assist remotely.

Question 10

What is your cancellation policy?

Accepted Answer

Guests will receive a full refund if cancelled at least 30 days before check-in. Guests who cancel 7-30 days before check-in get 50% back. After that, their trip is non-refundable.